Due to legislation regarding the proceeds of crime, money laundering, and terrorist financing, we must verify the identity of all of our customers. This regulation greatly increases the security and reliability of all money transfer transactions and helps us to protect all our client's interests.
Automatic verification
No formal documentation is required to make your first GlobalWebPay transactions if your identity is verified via our automated checks that take place in the background against publicly available databases such as the UK Electoral Roll etc. If you register with the correct name, date of birth and address details you should be verified immediately and be able to make payments immediately.
When is additional documentation needed?
With automatic verification we may still request documentation if your first payment is over £2,000.00, or for some other reason our compliance team deem necessary, such as currency or the destination country of your payment.
If you are not automatically verified, you will receive an email letting you know and then you simply need to send us smartphone photos or scanned copies of two documents such as a passport or photo UK driving licence together with a recent bank statement or utility bill.
We will need clear, readable copies of the two required documents, which you can email to us. They must be complete scanned or smartphone photographs of the documents, showing all the page and all edges.
Documentation needed for business customers
For business customers we will ask for the above documentation relating to the Directors. We will also ask for documentation confirming the business address and some additional information about the company such as the company registration number and any URLs the company utilises.